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How to get the ordered product?

As soon as the order in the "Sweet Home" online store is confirmed by you, the operator our company will contact you to clarify all the nuances associated with your purchase and delivery. You will be able to discuss the desired delivery time, on the basis of which our managers will advise you on the most suitable transport company.

When placing an order in the Sweet Home online store, indicate in the comments the most acceptable call time for you - the operators will contact with you exactly when it is convenient for you.

If the time is not specified, the managers will call you back as soon as possible after confirming the order on our resource. If the order was placed at night or after the end of the working day, expect the operator to call the next day.

Most of the transport and courier services today have a convenient working mode - they work from Monday to Sunday from 8.00 to 17.00. The schedule of a particular department, however, should be known in advance.

You can receive the ordered products the next day after placing the order. Please coordinate this nuance with the operator: if the products are available in our warehouse, the home textiles will be sent to you on the same day. If the goods are not in stock, place an order and with the subsequent delivery it will arrive at you.

 How to get the ordered product?

Delivery Methods

Pickup from a warehouse in Kharkov

You can pick up the purchased and paid goods from our warehouse in Kharkov, at st. Academician Pavlova 165, SEC "Barabashova", Shop VKM-112 .

Delivery in Kharkov

If you choose to purchase in Kharkov, you can order delivery to any area of the city to receive our products. If you want the purchased products to arrive specifically at your home, the courier will be able to bring it to where it is convenient for you. In the line "recipients address" indicate the exact address, and the staff of "Sweet Home" will bring your home textiles in the previously agreed terms. The cost of this service is 100 UAH.

Delivery across Ukraine

The Sweet Home company provides delivery of the products you have chosen to all cities of Ukraine using advanced transport services, including Intime, Autolux, New Mail, etc. Specialists of our online service will help you choose a service that is convenient for you, based on the geographic location, the availability of the tariff and the ease of use of this courier company. The emerging delivery cost of textiles includes packaging of the shipped products and payment for the courier.



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